Fairhaven Surf Cam footage issue

Suitsurfer's picture
Suitsurfer started the topic in Sunday, 5 Jan 2025 at 7:36pm

Hi guys

Hey the Fairhaven surf cam doesn’t replay properly. It seems to freeze and then misses seconds. And then keeps playing.

Example. Sunday 5 Jan 2024 on the 3:30pm footage. At 9:55 into the replay it just freezes. And then about 10 seconds later it resumes. This happens quite a bit.

What is causing this? Slow internet from the camera?

My internet seems fine. And when I go back to that exact time/footage the same thing happens. So the footage is not uploading correctly?

Cheers
John

Jono's picture
Jono's picture
Jono Monday, 6 Jan 2025 at 3:38pm

Hi John, we are looking into this to see what the problem might be.

Jono's picture
Jono's picture
Jono Tuesday, 7 Jan 2025 at 11:21am

John - we're having some intermittent network issues with the Fairhaven cams that affects the replay recording. We are aware of the issue but don't have a timeframe yet on the issue being fixed.

Suitsurfer's picture
Suitsurfer's picture
Suitsurfer Friday, 10 Jan 2025 at 11:00am

Thanks for getting back to me Jono. Hopefully you can find a fix. I live not far from it if you need any help.

Suitsurfer's picture
Suitsurfer's picture
Suitsurfer Saturday, 1 Mar 2025 at 11:19am

Fairhaven west still has the issue.

Suitsurfer's picture
Suitsurfer's picture
Suitsurfer Tuesday, 18 Mar 2025 at 9:05am

Hi guys

Can we get an update please. These cams have been like this for quite a while now.

Cheers

thermalben's picture
thermalben's picture
thermalben Tuesday, 18 Mar 2025 at 11:30am

The issues at Fairhaven are related to its internet connection (Starlink) which is less reliable for streaming than standard NBN issues.

However, the camera is about to be relocated in the next few weeks because of a major renovation project, so we won't be able to fix the issue until then.