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Fairhaven Surf Cam footage issue

Suitsurfer's picture
Suitsurfer started the topic in
Website troubleshooting
 Sunday, 5 Jan 2025 at 7:36pm

Hi guys

Hey the Fairhaven surf cam doesn’t replay properly. It seems to freeze and then misses seconds. And then keeps playing.

Example. Sunday 5 Jan 2024 on the 3:30pm footage. At 9:55 into the replay it just freezes. And then about 10 seconds later it resumes. This happens quite a bit.

What is causing this? Slow internet from the camera?

My internet seems fine. And when I go back to that exact time/footage the same thing happens. So the footage is not uploading correctly?

Cheers
John

Jono's picture
Jono's picture
Jono Monday, 6 Jan 2025 at 3:38pm

Hi John, we are looking into this to see what the problem might be.

Jono's picture
Jono's picture
Jono Tuesday, 7 Jan 2025 at 11:21am

John - we're having some intermittent network issues with the Fairhaven cams that affects the replay recording. We are aware of the issue but don't have a timeframe yet on the issue being fixed.

Suitsurfer's picture
Suitsurfer's picture
Suitsurfer Friday, 10 Jan 2025 at 11:00am

Thanks for getting back to me Jono. Hopefully you can find a fix. I live not far from it if you need any help.