MORE Surfboards on the Sunny Coast
Mark Pridmore, Swellnet's Sunshine Coast reporter and the bloke behind the MORE Surfboards label, has started his own store on the Sunny Coast. The Board Swap Shop is an old style surf shop that only sells boards and hardware (and coffee too...but no decaf!).
The Board Swap Shop stocks a massive range of Byrning Spears, MORE Surfboards, plus a large range of second hand boards. They'll swap, trade, and sell on consignment, as well as doing new customs boards. They're open to any arrangement that makes it easier for guys to get value for their old boards and onto something new (or second hand).
The Board Swap Shop is located at Kawana on the corner of Nicklin Way and Pt.Cartwright drive.
Phone (07) 5444 4335 or visit on the web
Comments
Who makes the BS boards now....?
Dale Wilson and AB's son Jamie have been BS shapers for a while. I imagine they'd be stocking the boards.
Ab put al his templates on computer a number of years ago, I have had two 'new' BS off dale n they are of the highest quality
Ab put al his templates on computer a number of years ago, I have had two 'new' BS off dale n they are of the highest quality
That first board in the rack,
6.0 x 19 3/4 x 2 3/4? Vol 35.5
Single Fin
$860
come in and che3ck out the spears, they are friggin lovely pieces of wave riding equipment....
www.boardswap.com.au
For sure Mark, I will.
I like your customs as well;)
Amen to that.
Best quads in Oz.
tried to contact you for a while now SS, gimme a buzz mate
Big up there Mark, high five :)
yewwwwwwwwwwwwwwwwwwwww....
I went to this shop to get my brand new surf surfboard fix because on my first session with this board I made a big crack right on the logo.
I could have fix it myself, but being a brand new board I wanted a professional repair so you can't tell anything happen.
7 days later, I got my board back, and i wish i could post a picture of the job they did, it's just disgusting, they simply cover the crack with transparent resin so you can see through it and still see that huge crack. Board ruined.
On the top of that, when I express my disappointment with their job, the boss just lost the plot and got really angry. After all, He did offer me to redo it for free, but at this point, I wasn't trusting him anymore, i just paid my due and took off.
I am going to try to post a picture of their job so you people can judge by yourself.
You don't fix a board by covering up the logo because it would look like a cheap piece of Chinese shit. You can tell you are a bit of a stress monger by saying the board was "ruined" by the fact the colour doesn't match. Feedback I've heard about this shop has been nothing but brilliant. All any business owner can do is offer to rectify an error (if it even was one) so if he offered to fix it free what was the issue? If you pissed him off enough to make him tell you to get out of the shop you probably got what you deserved by he sounds of it.
That does not sound like Pridmore ........was it Mark you dealt with ?
Was gonna say the same, it sure doesn't sound like MP.
it was me, but there's alot more to the story guys, and we offered several times to rectify ( what he thought was not good enough )..., it became such a frustrating situation , I told him to get out and yes, this isnt what we do, and never have I had a situation with any customer over my many years of making surfboards...this guy had a delusional expectation of what we could do...he then said to me," this board cant be sold now" wtf ?, because of a ding ?he also said he was gunna take pics of the board and badmouth us everywhere....even after I offered to redo the ding again and try to do it the way he wanted...but ya know what, we already did enough, stuff him, some people I just dont wanna deal with, some people arent worth the stress...I am going surfing.....
O.k. fatatra post the pics.........you say board ruined.......we will decide that.
Mark pridmore reply privately to the picture i post, but it is still not viewable on his wall, ask him why?
Okay guys, i won't even argue about who is a bad guy or not, it's not the point.
I do want to post the pics. I would like you people to jubdge by yourself. Mark pridmore stop deleting the picture i put on your facebook shop, so people can see...
If people other than a bunch of your friend think it's the best job that could be done with that board, i will apologizes, delete my comment and even rate you five stars!
Fatatra, mate- you do realise surfboards are not indestructible don't you?
I do realize, but i do realize that when i go a professionnal to get a board repair i expect it to look better. If one can't do the job just say you can't.
here is the pic:
http://i61.tinypic.com/2nstjpz.jpg
Seen and noted.
See my post below mate.
Good luck with the shop Mark, a surf shop that sells surfboards, very 70's:-)
Fatatura, I think social media has gone past the stage where you can try and blackmail businesses with the threat of a bad review, the fact that you have been trying to badmouth on facebook and then you come here when that doesn't work, say's it all. Very rarely can a ding be fixed and you can't tell it happened, it's not a car.
Perhaps you should have taken it to another repair shop for a professional opinion instead of going off half cocked on the internet .
I wish i went to another shop in the first place. And fyi, about your halfcock blabla.... Before i left the shop i ask Mark Pridmore if he was proud of his work because if he was i would post a picture of it on facebook. This what he call badmouthing.... this is also when he lost the plot, close the door of his shop, he threatens me to punch me.
So he very well know what my intention was, i didn't hide behind my keyboard.
I dont know the full story here BUT i have nothing but good things to say about mark and the board swap shop , perhaps our friend here is a little delusional !
Very much sounds like it.
So if the work you feel is below standard and Mark deletes your pics from his facebook page ,post the pic on swellnet facebook .
Okay guys, i think i found a way to post it
Looks like that has had a fair bit of a hit to get that ding. Hardly an issue for the manufacturer or retailer ... IMHO.
Yes, the depressed area under the wing on the right hand side in the decal area "could" have been 'pulled up', but, possibly at the compromise of strength in the repair. "maybe" it could have been lifted out and / or folded back and filled with foam, and then repaired ...
The other side, looks to be about as good as possible in the situation?
All up, yeah, sure be disappointing to have that damage on a new board, but, boards are not indestructible and if you wanted a stronger board there are plenty of options which would have cost you more ... no pun intended ;)
At least with the pic, people can make up their own mind :)
Fatatra, in fairness to you, my apologies. Cosmetically, that does look pretty shitty in my opinion. But in fairness to Mark, the ding looks well fixed and watertight.
Impacts like that are pretty hard to fix as the glass has embedded into and compacted the foam. I'm no expert on ding repair but the only other alternative I could see was to cut the whole decal out, build up the compression with rovings, replace the decal or repspray the area (with no guarantee of an exact colour match) and then glass over that. But that would be just a lot of dicking around just to make it pretty again.
Also, in my opinion, bear in mind, he didn't ding your board, you did but when you threaten to fuck with a mans livelihood, it's understandable he'd get a little pissed off.
Mate, I feel your pain, new board and all but there's a right way and wrong way and on this occaision, I think you're probably both in the wrong.
You know, as a footnote, I've only heard good things about Mark so this was a little surprising. You don't have to do this but I suggest that you take a step back, grab a six pack get around there and start off on the right foot again.
Explore the alternatives, maybe part with a bit of coin and you might be able to resolve this to the satisfaction of both of you. Or not.
Don't carry this bitterness.
Hope a nice set comes your way:)
I won't go back there, but to be fair to Mr Pridmore i must say that when i drop my board we chat for sometimes and he give me great advice on board choice... The problem is just that particular job and the way he react. It was maybe a bad day for him and im sure if all of you guys are happy with him they must be a reason for it. But being a profesionnal he should try to treat his customer with the same standard everyday no matter what.
Fatatra, I agree it doesn't look great cosmetically, but it does look like a good repair. What were you expecting?? Mark did offer to redo the repair how you expected it, but it was your choice not to go ahead with it, that was your choice you can not expect more!
I don't argue on the fact that the repair is watertight and the board is surfable. But for that repair i went to a professionnal because i wanted him to make the repair as un-noticeable as possible, and i specifically ask for this service, and i got told the repair would be un-noticeable. this is just crap, If you can't do a job just say it.
They could have tried to lift the fibreglass and poor the new resin under. Or even cut the fibreglass sheet out…. poor the resin in and then lay the sheet back on so you can’t see it’s a massive indent.
Pretty shit really
And the worst thing is that now because of that repair, i have no chance to get my board looks good again, Im gonna try to find someone that can fix this mess, I will let you people know if i found someone.
The worst about mark pridmore is the way he react when i told him i wasn't happy, cursing around like a mad man. This is why i didn't take up his offer to redo it. It's not all about the money, i prefer pay extra and deal with someone who isn't insulting me.
You need to go to someone who does restoration work and then you can complain about how much they charged you:-))
Put some wax over it or a sticker and move on, the law of Murphy says if you spend to much money on that board it will break the next surf . Let it go, not worth stressing about.
looks simple to repair...but you would have needed another , "same", Sticker/laminate which should have gone over the original so there was no sighting the ding.
having said that...we often do tech dings which just gets the surfer back in the water ASAP with a strong repair job and then there are those who want the aesthetic ding repair so its hidden .....and as near as possible....
In the end the customer is always right......but what is the brand of the board and where did you buy it??
Hi Brutus, Do you think it can be fix properly now or is it too late?
It's a chili surf board made in Oz and bougth on the sunny coast 2 weeks ago.
Agree with zen re the cosmetics, not sure what you and Prids agreed on .....a base watertight repair or what I call a N.I. nearly invisible. don't post up here what the repair cost ......but I would say $ 40 or higher for watertight and $120 + for a N.I.
Im sure Chilli would post you a decal if you wished a to redo it at some some stage the way Brutus mentioned - which is a simple repair.
Fatatra,just for repair examples have a look at the ding king facebook page Hackam S.A.
These guys do brilliant N.I.- nearly invisible repairs on boards that are badly damaged, will show that yours could almost look new again.
as it is now its watertight go and enjoy surfing it.
Im of the opinion that if its worth doing you do it right the first time,i think i would have the shits too especially if i left the board there for 7 days.What was the charge for the repair?
Sounds like poor communication was the issue here. Apparently Fatatra wanted the ding repaired a specific way, which MP even stated " I'll fix it the way you wanted it fixed" after the initial repair. I don't know the full story & I don't know either player but it sounds like an issue that should of been simple to establish in the first place was misunderstood from the get go........lessons to be learnt allround....
Pretty simple sticker, could have do done a normal repair , sprayed the yellow then painted a replica sticker over the top, not perfect but close enough.
Sounds like the lad had a fair reason to question the quality of the work and the customer is always right.
Two truths to every story:-)))
Fatatra, best board repairer on the sunshine coast, Bart Watkins 0411 389 925, genius
Come on man, if it's water tight it's good, function comes first, if you're that worried about how a small ding repair looks then you're in the game for all the wrong reasons. You should see some of my home ding repair jobs if you want to see ugly that's if I even bother to fix them.
Looks like a land based injury to me. Did it fall over while you were posting pictures of your new board to facebook?
Also all the rare bird logos I have seen are placed on the deck so would be covered in wax anyway, I don't see what the fuss is all about here.
To cut out the decal, backfill, replace the glass/decal, touch up paint around decal colour matching yellow etc, I'd say a shop would charge $150 ish. And you would STILL be able to tell it was a sizeable repair if you looked closely. The way this was done probably $50 or so. As someone says, if this is on the deck and under wax, how much did the guy want to spend on a repair to get the thing looking good again?
Sounds very much to me there was miscommunication, but if there was an offer to redo it (I assume the extra $100 between the two types of repair would have to be agreed to) but the board owner got the shits and started questioning professionalism and saying he would slag off on social media I would react in the same way. No-one takes threats well. What is the point of the threat? Say you are not happy, ask for the ding to be redone and you are happy to pay the extra for the way it should have been done and get it done. Don't threaten to slag someone off online.
Na kookster, if the original agreement was to get it at least close to undetectable then it should not have cost any extra to get it up to standard, even if the repair was up to standard but the customer thought it wasn't , then it is good business for the repairer to just fix it without getting into to much discussion to diffuse the situation, if Mark thought he could not do a better job he should have just offered a full refund and ended right there, much cheaper than having an argument in the showroom then moving t on to the internet.
If someone has a problem with something sold by you, it is best to say sorry you arn't happy I will fix it or here is a full refund, that(stressful) half hour you spent arguing over who was right or wrong could be instead spent fixing the problem or moving on to the next customer.
Can't agree there - there's a massive price differential and if the original quote would have been more because their wires were crossed you can't blame either party and the owner has to be realistic they can't get a full resto when they were charged for a minor fix.
If the repair is on the deck,a black posca pen and a yellow posca pen will tart that up, then a fresh coat of wax.
Mark is obviously a busy guy but an important issue re his reputation would seem worthy of his further reply particularly in light of the evidence now being there for all to see.
IMHO, that is one fkcued up repair job that any kid with a tube of goop could have done. so would be interesting to know who actually did it, surely wasn't MP was it?
One wonders if things may have been different if it was MP's logo that was rendered a mess from the ding. Maybe take it back to a Chilli related repairer who would want to have a nice looking logo repair done as some here have mentioned.
What say you Mark?
Read threads like this and you realise how precious...I mean different, some surfers can be. It's a surfboard not a Ming dynasty vase. Screw the 'aesthetics', the colour matching and logo replacement (really??). Get it sealed and surf for fuck sake.
I hear ya brother.
I hear ya brother.
Couple of things that don't add up for me: fatatra wrote "being a brand new board I wanted a professional repair so you can't tell anything happen".
But then Mark wrote "he then said to me,'this board cant be sold now'".
Why would you be looking to sell a brand new board, after just one surf? Or even after a short period of time?
Probably just meant that it was devalued, if you're going to run a website learn to decifer bad gramma, the language of bogans ;-)
Maybe the board is hot?
Or english isn't fatrata's first language?
If it was my board and I'd paid say $30, Id cop it on the chin. Above $50 and I wouldn't be happy.
But in all honesty, this story and its photo of a quiver of AB's just makes me want to rub my dirty mitts over the bottom of one of those 6-bangers again. Rode a horribly undersized pintail (6'1 x 18 x 2'1/8) (I'm ~85kg) at 6ft HT's and haven't felt anything like it on a board since.
personally i wouldnt be happy with that repair especially if you asked for a top job , i have had one of marks boards and it was an awesome board so he is oviously a talented shaper but i dont know him personally, im tipping fatatra rode it and maybe didnt like it and wanted to sell it? and i fix my own dings i dont care how they look but i ican see how some guys just love there boards and want them in good shape especially if you shell out 8 or nine bills for it, anyway i reckon these two need to man up and sort this out between them there both big boys, slagging people online really is shit
Need to know how this rare bird got that ding, fat one fill me in, and what was the cost to, er, fix it??
Correct me if I'm wrong fatrat, you go to pick up up your board the repair is not to your satisfaction (fair enough) you say as much and in response the shop owner offers to redo the repair at his expense to your satisfaction (offers several times) what more can Mark do than offer to redo the repair to your satisfaction? You refuse the offer and go on to say that you are going to post the poor repair online and give poor feedback, badmouth him online etc. You want retribution, you want to harm someone's business because of a poorly done repair that you refused to have redressed??? Well there you go, you've have had your chance to bitch and moan and badmouth, do you feel any better? Does your board look any better?
IMO it looks like a 'Rare Bird' now, half a left mangy wing and a broken old left pedestal!!
Birds are used to standing on one leg....!
With age and equanimity you learn to not ding your board, rather your body and soul being foremost.
Okay guys this will be my last post on this subject because i now have the answer that i wanted, which is :
it's a bad repair and it's possible to do better. That is all i wanted to know.
Back at the shop,mark told this that this was the best repair he could possibly have done, and when he offer to redo it it says the end results would be worst, so i decline the offer, not to mention he was really very rude.
I didn't pay in dollars for this repair, I traded my very old JS monstaX
I wanted to repair that board properly because it is brand new and i was just simply gutted to have a massive dent on a brand new 850$ board especially because i have no idea how that ding appears probably during transport. At first i wanted to sold it because she didn't feel right, since then I ve got new fins and im really happy with her except for THAT MASSIVE DING ON THE TOP DECH THAT IS STARRING AT ME !!!
Massive ding??? Its a shame that you dinged your new board no doubt but you like how she rides now, the ding is tiny, its watertight and your gonna get plenty of enjoyment out of it :)
FFS put a sticker over the repair !
Subject closed !
Yeah a sticker of an OWL,
You can always sore (pun) like an Eagle but never wiser than an Owl.
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...
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Yeah its time to cover it over and move on. If your not feeling it trade it and move on,dont dwell on it,so many good boards out there these days
mmm, looks like (from here: http://www.chillisurfboards.com/store/chilli/surfboards/performance-boar... ) the decal is on the deck and quite low down (assuming of course the board an ding in discussion has the same layout)
So, yep, if that's it, well, it seems to me like a simple solution is to wax it and go surf it!
For $850 , which is full retail...hope ya got a nice set of Composite fins also......the customer is always right......
don't listen to most of the guys on these forums as they would never pay full retail for a board and rough enough is good enough....
I think that Fatatra has every right to complain....and I am sure he will not go back and will find another shop to buy his s/bds at......
hahaha... so true.. who pays 850 for a board?!?
that repair is exactly how I would fix my own board which are usually worthless by the time I have finished with them.. but it is definitely a shit job (like all my repairs) and I would be pissed if I paid someone to do what I could have done myself in 5 minutes.
I think MP having learnt to be a good shaper is now going to learn the hard way about surf retail, over the years he has made it an art to sell his boards on internet forums , good on him but it had to bite him on the arse eventually. he should have just given back the board he did the ding repair for before he lost his temper and moved on, in the scheme of things in a business that needs to turn over at least a couple of hundred k a year to survive taking a hit for $60 worth of work and having a customer walk out that door with nothing to complain about is nothing.
Pretty cool concept for a shop, but cool rarely pays the bills, serving coffees are just going to result in people hanging around and with familiarity comes the perception that they are mates and discount is expected, also the stronger the coffee the deeper the finger marks on the rails of those boards lined up in the racks.
Coffee is served to sell cake and surfboards are displayed to sell clothes.
I think between Bruts and Shawn they have summed it up pretty well
MP is learning that The internet giveth and the internet also taketh away
Doubt it.
Loads and loads of people have had great dealings with Mark. He provides a great product at a great price with great service.
It takes more than one axe-grinding kook with an entitlement complex, even in this pussified modern world, to smear someone with a great record.
Hell, I remember paying a shaper for a custom board and not hearing a dicky bird for months. Eventually found him pissed in a nightclub on the Goldy up on stage singing karaoke. I got the board eventually. It was magic. And I got a great story. He was a great shaper who was battling a few demons. A human being in other words.
I deplore this customer is always right bullshit. Customer is sometimes a dickhead. I used to work in a little cafe/restuarant in Noosa. If a customer was being a dickhead Chef used to come out with his knife and loudly proclaim: "OK, where is this fuckwit". Then he'd tell them to hit the road before he cut their balls off.
so freeridden....Kooks should be....???...from surfing?
when does a Kook become a real surfer...according to the great aussie formula that decides who has rights and who doesn't?
amazing how you have ventured an elitist formula for dealing with people that are not as well off as you are ,and judged by you as being a kook.......looks like a great formula in downsizing your business!!
I'm not in business thank God Brutus.
But yeah, I don't think kooks have equal rights. All that produces is chaos. Surfing has never been a democracy.
I much prefer the Hawaiian way, the Old Way, you slowly earn respect. You work your way up the ladder as you increase skills, experience, you show respect to the people who've been doing it longer.
This modern sense of entitlement, which Old Fatatra seems to have displayed in abundance, leaves me cold.
Appreciate you see it differently.
Maybe most posters have an unbiased opinion and yours isn't, freeride.
It isn't about surfing, it's a dodgy ding repair, it's business.
Opinion seems pretty mixed Shaun, so mine is probably worth as much as anyones, which is five-eights of fukall, other than the fact that I have direct experience of seeing many, many business transactions conducted by Mark to mutual satisfaction.
what no business at all?? a dole bludger?? or just have a rich estate looking after you?
theres an ol saying.....treat people like you would want to be treated......
and working out who is a kook and not......ah ya might need a god complex.......as you have to pass judgement.......and would you accept if there were better surfers than you in the water....you might be judged a kook relative to a pro..and........???
You never called anyone a kook Brutus. Might have to put you under oath.
I wish I had a rich estate. No I work for a living mate.
No need for a God complex. As you know, people who show up with a respectful attitude get it back ninety-nine times out of a hundred.
yeah I have called people kooks and bullied them out of the water,and I do not say that with any pride at all.......having said that with age comes maturity.....and also being able to reflect on the consequences of ones words and actions......I would like to think that evolving as a person and dealing with ya strengths and weakness's is a noble pursuit.
and FR 76 if ya work for a living ..do you have customers??
Judging people as kooks and treating them accordingly....be careful of who ya call a kook.....have some great stories about getting it wrong...like the local who told one of the Gracies to fuck off down south or.....????
I'm no alpha male Brutus. Never had an issue in the water.
I see a bloke on here maliciously maligning someone who I know works very hard to keep his customers happy. That to me is kookery and disrespectful
I'm responding accordingly.
hmmm Kookery and disrespect.........its interesting to see how you have judged someone as malicious and maligning.....I guess we just have to agree to disagree.....looks like a disgruntled customer trying to get a quality ding repair done!
If he was just trying to get an quality ding repair done he could have come here and asked if the repair could have been done better, which I believe he already knew and didn't bother asking until a few posts in. He could have asked for recommendations of a quality restorer in another thread. Instead he posted explicitly to bag out mark pridmore as he threatened during their face to face. Wanted himself a bit a good old internet payback and for what?? Shit on someone's business because he did a poor repair job. Mark didn't fuck the board, fat did, mark offered to redo it as he wanted but fat declines the offer and threatens to slag him online and does so. what more could mark have done for him?? Perhaps not told him to fuck off but my guess is he'd still be bitching about the forums to whoever would listen to him
whos the Gracies?
I'd like to see the board Fatty swapped for the repair.
Boy Freeride you certainly put the boot in,axe grinding kook with an entitlement complex ? wow,the guy was only asking for advice on what he thought was a very ordinary ding repair.... and it was very ordinary ding repair,no excuses.This isnt 1970 anymore,board cost him a shit load and that repair was something you could get away with on an old shit board not a new one.No excuses.
best ever!! so true...
wow, hasn't this blown up all outta proportion...this is what happen, a guy wasn't happy with his ding repair, he carried on and was rude to me about it, I offered to fix it and redo the ding to keep him happy ( even though I thought the ding was done well enough , not by me but my ding guy ), the French guy was rude and then threatened to show people this on facebook and badmouth my business on facebook, and then I got pissed off....of course I will get upset, he was way out of line...I continued to tell him we can redo the ding and he said stuff and I said stuff until there was yelling...never once did I threaten to hit him like he said, total lies there to embellish his side of the story there...anyway, at the end of the day he wanst happy, I tried to redo but he way over-reacted and to be honest, I don't care too much, he is a tool and there's plenty of them out there, but after many years in the game he has to be one of the biggest tools I have come across...99% of my customers are cool decent people who are very reasonable to deal with....as for me getting a lot of orders thru the forums, well, that's pretty incorrect, used to get a few but its all been local orders and repeat business thru my web-site and dealing direct with local crew...and retail is a learning curve, but its not too different from dealing with customers getting their sticks , its all good...ya never gunna keep everyone happy...for me this blown outta proportion drama is over....thanx for the support to those guys who know me too....
So the ding wasn't repaired in house ?
Oh well he was French, that's completely understandable
Exactly.
Hope I don't start a bigot comment again;-P
I was engaged to one so I do know MP. They are always right and never about being erroneous.
I think this needs to go to a higher court, how do we get this on judge Judy
A french guy being rude and disrespectful...who'd a thunk it.
It's not like there isn't thousands of young australian bodies buried on French soil who tried to defend the french against German aggression.
And what did they do to thank us: blow up nuclear bombs in the Pacific and sabotage the Rainbow Warrior in Auckland.
this cat sounds like a prize toe-rag to me.
Rainbow Warrior...!
Don't start me FR
OMG.
Lucky i don't have a No1 wood in my hands:)
Gee FR76...now its French bashing.....yeah the French have different ideas about quality......and do have a different culture to Australia....so I can see now where the abrasiveness of both sides kicked in, and result is we are here debating who is right or wrong...and now we have ....
FR76 claiming how ungrateful the French are to the Australians because of a war 50 years ago...very one eyed view......but I guess that's what ya get from one eyed Aussie Aussie Aussie Oi Oi Oi.....before ya throw shit at anyone lets have a look at Australia and its current record of mistreating and abusing indigenous peoples, send refugees to camps ( A la Germany), climate change deniers, tax the poor and let the rich pay less, but its all good because the Australian PM is surfer.......and he represents Australia abroad as a true Aussie cultural ambassador.......be proud!!
So he is a FROGGY ......ah the damage was done trying to duckdive a wave.... by his nose.
I think ya got ya races mixed up......I think ya meant Arabs....big noses ........
For what it's worth , I've had a couple of Marks' Quadfathers. The first was a custom and I specifically asked for a light blank and light glass. After a couple of surfs I noticed a few depressions/heel/toe marks, but I expected that. After a week or two Mark emailed me and explained that he had made a board for a friend using the same lightweight blank and he had noticed excessive depressions in the deck, and had I noticed the same ? He offered to do another board at a good discount if I wanted.
How many shapers would contact a first time customer with an offer like that?
The second board was an off the rack a couple of years later and it's a gem.
I've had my own business for 30 years, and when it comes to dealing with the public, it is Russian Roulette.
One person offers a carton of beer for a job well done and the next wants to find fault and deduct money from the bill, for the same standard of work !
Thank God most of my work these days is for regular commercial customers and just the odd domestic job.
Probably poor communication more than anything in this case.
His chick is cute if that's him (Pierre) with the query on the Q&A section of the Chilli rare bird webpage.
I'll keep an eye out for him in the water to say G'day.
Nice piece of stalking ;-)
WTF, MP originally posts as MP now posts (supposedly) as More whilst MP and FR76 previously entered into a "mate" lovefest revealing they are closely affiliated and goes to extremes to back MP in the face of obviously alternative evidence in the form of photos to the opposite being posted.
IMHO the reason this thread has over a ton of posts is simple, the audience out there is sick and tired of having bullshit thrown at them based on someone having a supposed position of advantage, i.e. MP being a known contributor and 'a bloody great guy'.
FR76, have you ever recieved any equipment from MP at a favourable or discounted price? I only ask that based on what would seem from your posts, as a flavour of unswerving support against the tide of pictorial evidence.
Suggest MP post as MP or disclose that MORE is him or not him and stop playing games (if this is the real case) as it does not ogre well for Swellnet if supposed contributors to the web reports are involved in mind games on issues of credibility are at stake. Stu?
He did have a few good points Stu. Not all but a few.
Is this yet again another swellnet cover up? Will in the not to distant future we see Pridemore become an agent for Patagonia?? Is swellnet forming there own old boys network, with the guiding hands of Phil Jarret and BB?
In the end there were two truths, Fattys main piece of evidence was a photo proving beyond doubt that it was a pretty average repair, this was backed up in an unbiased opinion from surf industry guru brutus.
Pridemores main point in argument was that the guy was French, which without fattys photographic evidence would have gotten hm over the line.
But then the lines of justice get blurry when you take into account Brutus's french connection, so was it really an unbiased opinion?
*parp*
Your a worry Shauny secret agents from Patogonia, French conspiracies, next you'll be exposing brutus as a double agent.
Go fuck yourself mate.
...and it's 'augur'.
Allow me to expand on my thesis:
You only ever jump into a conversation when criticising, defaming, or questioning the integrity of a contributor or employee. That's your raison d'etre, and it's cool, I can dig it. But don't tell me that I have to disclose who is who, and don't tell anyone else they have to either. For every person backing Mark Pridmore, there are others saying he didn't handle the situation well. Do those people also have to reveal themselves, the same way you're asking Steve too?
The answer, of course, is no. So go back to my post of six minutes ago.
The internet giveth and the internet taketh away
take a deep breath Stu, there was no accusations made or intended, just a simple and respectful question was put forward. my apologies for the spelling...just a surfer, not a professor.
Je suis Zenagain;)
Je suis the prick grabbing the next set wave after distracting you with incessant small talk.
Once again, Je suis Zenagain- ha ha!!
Bon soir monsieur Stu.
Je suis off to bed.
God it feels good dropping the F-bomb. Therapeutic even.
I'm confused. The agreed facts of the case are:
1. Guy gets ding repair job he's not happy with.
2. Ding repairer offers to try to redo repair to satisfaction of guy.
3. Guy declines. Threatens bad reviews on web.
4. Consequently, ding repairer tells guy to piss off.
Why, with those facts being agreed by both parties is this fatrat fella getting any time here? He had his offer to fix the repair and threw it away. Sounds like he screwed it up for himself. Miscommunication or otherwise.
The customer is most definitely NOT always right. And I say that, as a customer.
well done Stu, sleep well knowing you have control
yeah lights out on this one.zzzzzzzzzzzzzzzzzzzzz
Too Farta away.
Gone
Hey Karma, I've paid for every surfboard I've ever owned. And that includes alot of Aus's best shapers including Mark Pridmore.
never had a deal on a S/bd? always paid retail?
theres a French Co I know might sponsor you except you would have to " not mention the war"
Depends Brutus. Paid full retail on a custom from you.
A 7'3" pintail reverse vee that I got in the Tom Curren era.
Amazing board, took that thing all over the world and ended up leaving it with a kid on Guam as a thankyou for the hospitality of his family.
Wish I still had it.
Dealing direct with manufacturers and shapers means you can tailor what you pay according to what the board is made of : glassing schedules, blanks, sprays , fin systems etc etc, . That all determines the final cost of a board as you know.
wow 25 years ago.....amazing how those bds and EEV design were all designed,surfed in France...a very creative country and culture......not sure how you paid full retail,as none of my bds were in shops....maybe ya got a model somewhere...
anyhow enough Froggie ( by you)and Aussie bashing (by me).....sounds like this whole dingate was a clash of 2 cultures!
Brutus, I bought a board out of the showroom from ripcurl in the 90's sometime reverse v your name on it, my understanding at the time was shaped in france glassed in vicco, didn't pay full retail(who does) was one of my best 20 boards for life, well done.
If I were you I would march over the road and demand your royalties mate,
I've bought a board full retail before also.
Once whilst travelling I snapped my shorty and went straight to the nearest retail outlet to grab another.
Low and behold , there on the racks hidden amongst acres of clothes, wallets and Rip Curl pencil cases was a beautiful Maurice Cole.
I couldn't say no, but the lanyard wearing shop kid could, only allowing a $50 reduction - still full retail.
Took the board straight for a surf, a weak two foot beachie and snapped the thing duck diving on the way out the back before I'd even caught a wave on it. True story.
Devastated , I was straight back to the shop whereby shop kid shrugged his shoulders and gave me a contact at their supplier who I had to contact myself.
Fearing the worst and bracing myself for dramas, I was pleasantly surprised by the suppliers obvious concern at the situation and told me to bring the board in and he'd swap it no problem.
So good to be dealing with honest, approachable crew. The fella explained that it would have been a sub standard blank and let me take my pick of any board on their racks or order a custom which they would produce ASAP.
And that's how I ended up with a Webber banana rocker that I alternatively loved and hated depending upon the conditions .
Now that was service.
now that's a story from the ol school of servicing the customer........but you chose a Webber over me whahhhhhhhhh......
I wonder if the same service applies today....??
Yeah, would have been 89. Fuck 25 years ago.
I rang a bloke in Sydney who was making your boards under licence. Can't remember who. But it was a Maurice Cole board. I discussed dimensions and build with him. The design DNA was all yours. I got what I was promised and was completely stoked with the board.
He sent it up to me on surf cargo.
I've actually had great luck on customs just ordering over the phone in pre-internet days.
Peter McCabe indo guns. Thornton Fallander quiver of single fins in the 90's before retro was even a thing.
Woulda been Insight.....good to see a model work so well....and now just to clarify some of ya comments on the Frogs...
brutus commented Wednesday, 28 Jan 2015 at 8:57am
Gee FR76...now its French bashing.....yeah the French have different ideas about quality......and do have a different culture to Australia....so I can see now where the abrasiveness of both sides kicked in, and result is we are here debating who is right or wrong...and now we have ....
FR76 claiming how ungrateful the French are to the Australians because of a war 50 years ago...very one eyed view......but I guess that's what ya get from one eyed Aussie Aussie Aussie Oi Oi Oi.....before ya throw shit at anyone lets have a look at Australia and its current record of mistreating and abusing indigenous peoples, send refugees to camps ( A la Germany), climate change deniers, tax the poor and let the rich pay less, but its all good because the Australian PM is surfer.......and he represents Australia abroad as a true Aussie cultural ambassador.......be proud!!
Mate you do realise I was joking about the french being ungrateful because we fought in defence of their country , right?
Although I was pretty appalled with their nuclear testing in the Pacific and the horrendous way they violated NZ sovereignty and sunk the Rainbow Warrior.
I'm the last one in the world to be oi, oi, oi. I hate all that jingoistic BS.
And I share your views on aus politics.
Its funny you say that about the French....defending their country with the youth of Australia.......during this era in France I ran a campaign Surfers Against Nuclear Explosions during the Rip Curl Hossegor Pro.....and copped a lot of shit.....but when I pointed out that Australians actually lost more lives,got more prisoners and gained the most ground,saved French towns.....shut a lot of French up......and I did mention the war...hehe....
I also had a lot of support from the genX French......