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Apps only opening half the time

gormsta@hotmail.com's picture
gormsta@hotmail.com started the topic in
Website troubleshooting
 Wednesday, 18 Dec 2019 at 3:55pm

I’m frustrated by paying for a service that only opens 50% of the time. Is anyone else having trouble opening the swellnet app?

sharksforever's picture
sharksforever's picture
sharksforever Monday, 30 Dec 2019 at 4:25pm

I have been having issues with the iOS app for the past week or so on iOS 13.3/iPhone 6s. Not sure if it is the same issue as above, but it just gives a white screen when I open the app.

I first saw the issue last week. I deleted the app and it worked ok for a few days while I wasn't logged in. When I logged in today, and closed and re-opened the app, the white screen came back.

Before that I have had quite a few issues with the login details, and favourite locations being lost, but they were manageable given how good the forecasts are. But now I can't use the app at all :(

I can login to and use the website version OK.

Thanks

tip-top1's picture
tip-top1's picture
tip-top1 Thursday, 17 Feb 2022 at 5:45pm

hey fellas im having the above issues with the app on my phone , any solutions ? same as sharksforever .
any help would be sweet

mundies's picture
mundies's picture
mundies Wednesday, 9 Mar 2022 at 1:02pm

Yes same tip-top1, I've been having the same white screen issue for a fair while now. It used to be intermittent but now I have to turn my phone off then on to get the app to load up properly.
Works fine on desktop computer...